Shipping policy

  1. Processing Time: Orders are typically processed within 1-2 business days.

  2. Shipping Methods: We offer standard shipping options, please contact us if this does not work for you.

  3. International Shipping Rates: Shipping rates are calculated at checkout based on your location and the weight of your order.

  4. Delivery Time: Delivery times vary based on your location and the shipping method chosen. Standard shipping typically takes 3-7 business days.

  5. Tracking Information: Once your order ships, you will receive a tracking number via email to monitor the status of your delivery.

  6. Shipping Restrictions: We comply with all local and national shipping regulations. Certain items may have restricted shipping options due to legal or logistical constraints.

  7. Lost or Damaged Items: Please contact us immediately if your order arrives damaged or if it is lost in transit. We will work with the shipping carrier to resolve the issue promptly.

  8. Contact Us: If you have any questions about our shipping policy or need further assistance, please contact us at info@shop-proxima.com

  9. Updates to Policy: This shipping policy is subject to change without prior notice. Please check our website for the most current information.